Have Questions? We’ve Got Answers!

 

Welcome to our FAQ page, where we’ve gathered answers to some of the most common questions we receive from our wonderful customers. We believe in making your shopping experience as simple and enjoyable as possible, so we’ve designed this section with an easy-to-navigate style. 

Here’s everything you might want to know:

How do I use your spice blends?

Our spice blends are incredibly versatile and perfect for enhancing any meal. Whether you're looking to add a burst of flavor to your soups, stews, and salads or want to use them as rubs or marinades for your favorite proteins and vegetables, our blends are designed to elevate your cooking effortlessly. Simply Sprinkle onto meat, vegetables, or beans to season. Our ratio measurement is one tablespoon to a pound of your choice of food.

 

Are your spices natural?

Yes, they are! We take pride in ensuring that all of our spice blends are crafted from natural, plant-based ingredients. This way, you can enjoy authentic, bold flavors while knowing you’re choosing a wholesome option.

 

Do you ship internationally?

Absolutely! No matter where you are in the world, we’re here to bring the vibrant, delicious flavors of Jamaica straight to your doorstep. We offer international shipping to make sure you can enjoy our products, no matter your location.

 

What’s the shelf life of your products?

Our spice blends are best enjoyed when used within 12 to 18 months of purchase. To maintain their freshness and full flavor, we recommend storing them in a cool, dark, dry place away from direct sunlight.

 

Do you offer custom gift sets?

Yes, we do! We love helping our customers create personalized gift boxes that are perfect for any occasion. Simply reach out to us, and we’ll work with you to design a special, customized set for your loved ones.

 

What methods of payment do you accept?

For your convenience, we accept a wide range of payment methods. You can use any major credit card, including VISA, MasterCard, and AMEX. We also accept Apple Pay and Google Pay, making your checkout process quick and seamless.

 

What if I need to modify my order?
If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order once it is placed.

How do I cancel my order?
You cannot cancel your order once it is placed. However, you must contact us within a 24-hour window to request a cancellation. If your request is within this timeframe, we will do our best to honor it from our end.

Do you provide tracking information?
Yes, we will send you a tracking number via email once your order is shipped. If you have not received any tracking information after 5 days of placing your order, please contact us at judineorganics@gmail.com.

Do you provide retail reseller or wholesale reseller services?
Yes, we do! Please send us a message outlining your request through the contact section on our website, and we will respond promptly.

Do you offer corporate gift sets?
Yes! We’re happy to help you create personalized gift boxes for any occasion.